PRIVACY POLICY

We are committed to respecting and protecting the confidentiality and security of your personal information when visiting our website (the “Website”) and we have created the following privacy policy (“Privacy Policy”) for when you visit our Website or use our products and services, including, but not limited to, our platform, applications and Website offered for the purposes of fundraising activities by non-profit organizations and their affiliates and partners (“Services”).

This Privacy Policy describes, among other things, the types of information we collect, how we use it, and how you can access your information. As used in this Privacy Policy, “Information” means all information about an identifiable person who can be directly or indirectly identified by reference to that information.

INFORMATION WE COLLECT

You are under no obligation to provide any information to us. However, certain Information is essential for the use and quality of your experience using the Website and/or the Services. Information we collect may include some or all of the following:

Information You Provide

In using our Services, you may provide us with Information, including, without limitation:

Contact information such as name, email address, postal address and telephone number(s);
Demographic information such as birth date or gender;
Account information and log in credentials, including unique identifiers such as username and password;
Payment and card information (to be tokenized and used by our third party payment processing provider; never to be stored oqr used by us);
Preferences for communications, shopping, products and services;
Communications and opinions in chat rooms, message boards, forums, surveys, polls, and online forms, if any;
Access to your geo-location or to other data held on social media platforms and other software;
Photos and/or videos provided by you; and
Additional information as otherwise described to you at the point of collection or pursuant to your consent.

Information We May Automatically Collect

Our Services may automatically collect certain Information about you. We use this Information to help us design our Services to better suit our users' needs. This Information may include:

IP address, which is the number associated with the service through which you access the Internet, like your ISP (Internet service provider);
Date and time of your visit or use of our Services;
Domain server from which you are using our Services;
Type of computer, web browsers, search engine used, operating system, or platform you use;
Data identifying the web pages you visited prior to and after visiting our website or use of our Services;
Your movement and activity within the website and Services, which is aggregated with other information;
Geo-location information through the use of any of our applications; and
Mobile device information, including the type of device you use, operating system version, and the device identifier (or "UDID").

HOW WE USE YOUR INFORMATION

We use and process your information for things that may include, but are not limited to, the following:

To provide you with the Services, and related products and information you request;
To respond to your inquiries and provide you with requested information and other communications, including by email or text messages, and including alerts and notifications;
For general or targeted marketing and advertising purposes, including sending you promotional material or special offers on our behalf or on behalf of our marketing partners and/or their respective affiliates and subsidiaries and other third parties, provided that you have not already opted-out of receiving such communications;
To fulfill obligations and contracts we have with you;
To manage, improve and foster relationships with third-party service providers, including vendors, suppliers, and parents, affiliates, subsidiaries, and business partners;
To maintain, improve, customize, or administer the Services, perform business analyses, or other internal purposes to improve the quality of our business, the Services, resolve technical problems, or improve security or develop other products and services;
To comply with our Terms of Use;
Analytics for business purposes and business intelligence;
To comply with any applicable laws and regulations and respond to lawful requests; and/or
For any other purposes disclosed to you at the time we collect your Information and/or pursuant to your consent.

LEGAL BASIS FOR COLLECTING INFORMATION

As described throughout this Privacy Policy, we believe the handling of your Information, which may include your personal data, furthers our legitimate interests in commercial activities that are not overridden by the interest or fundamental rights and freedoms of the individuals at issue. Depending on what personal data we collect from you and how we collect it, we rely on various grounds for processing your personal data, including the following reasons:

To administer our contractual relationship, including setting up any services you may request;
Because it is in our legitimate interest to effectively and efficiently operate our business and provide you with the Services offered and other useful content and for other marketing, design, and advertising purposes;
To process employee data, prevent against fraud, provide technology security, and other necessary operational matters;
In order to fulfill any legal obligations, we may have to collect this Information from you; and/or
Because you have provided your consent for us to do so.

SHARING YOUR INFORMATION

We may disclose anonymized aggregated information about our users, that does not identify any individual, without any restriction. We may share your Information as set forth in the Privacy Policy and in the following circumstances:

Third Party Service Providers. We may share your Information with third party service providers that perform certain functions or services on our behalf (such as to host the Services, fulfill orders, provide products and services, manage databases, perform analyses, process credit card payments, provide customer service, or send communications for us). These third party service providers are authorized to use your Information only as necessary to provide these services to us. In some instances, we may aggregate Information we collect so third parties do not have access to your particular Information to identify you individually.
Disclosure of Information for Legal and Administrative Reasons. We may disclose your Information without notice: (i) when required by law or to comply with a court order, subpoena, search warrant, or other legal process; (ii) to cooperate or undertake an internal or external investigation or audit; (iii) to comply with legal, regulatory or administrative requirements of governmental authorities (including, without limitation, requests from the governmental agency authorities to view your Information); (iv) to protect and defend the rights, property or safety of us, our subsidiaries and affiliates and any of their officers, directors, employees, attorneys, agents, contractors and partners, and the Service users; (v) to enforce or apply our Terms of Use; and (vi) to verify the identity of the user of our Services.
Business Transfers. Your Information may be transferred, sold or otherwise conveyed to a third party where we: (i) merge with or are acquired by another business entity; (ii) sell all or substantially all of our assets; (iii) are adjudicated bankrupt; or (iv) are liquidated or otherwise reorganize. You agree to any and all such conveyances of your Information.
Information Shared with our Subsidiaries, Affiliates and Partners. We may share your Information with our subsidiaries, affiliates and partners. If you do not want us to share your Information with our subsidiaries, affiliates and partners, please email us at support@fanthem.io.
Information Shared with Third-Party Advertisers. In using, clicking on, or responding to third party advertisements on the Services, third party advertisers may compile information about you, your browser's or device's visits and usage patterns on the Services, and to measure the effectiveness of their ads and to personalize the advertising content or to determine targeted demographics for advertisements. Please note that an advertiser may ask us to show an ad to a certain audience of users (e.g., based on demographics or other interests). In that situation, we will determine the target audience and will serve the advertising to that audience and only provide anonymous aggregated data to the advertiser. If you respond to such an ad, the advertiser or ad server may conclude that you fit the description of the audience they are trying to reach. This Privacy Policy does not apply to, and we cannot control the activities of, third party advertisers. Please consult the respective privacy policies of such advertisers or contact them for more information about how they use your Information.
Products or Services Offered in Partnership with Third Party(s): Certain products and/or services available on the Services are provided to you in partnership with third party(s) and may require you to disclose Information in order to register for and access such products and/or services. Such products and/or services shall identify the third party partners at the point of registration. If you elect to register for such products and/or services, your Information will be transferred to such third party(s) and will be subject to the privacy policy and practices of such third party(s). We are not responsible for the privacy practices and policies of such third party(s) and, therefore, you should review the privacy practices and policies of such third party(s) prior to providing your Information in connection with such products and/or services.
Online Communications (Chatrooms, Forums, Contests, Message Boards). If you correspond with us by email, questionnaires, surveys, social media, or other digital online platform, we may retain such correspondence and the Information contained in it and use it to respond to your inquiry. Our Services may from time to time include chat rooms, forums, and message boards that are available to you and other users. You are not required to provide any Information when using these areas, but you may choose to do so. If you post personal Information online, you agree you have no expectation of privacy concerning that Information, that it will be publicly available and that you may receive unsolicited messages from other parties. We cannot ensure the security of any Information you choose to make public in a chat room, forum, or message board. Also, we cannot ensure that parties who have access to such publicly available Information will respect your privacy. Please exercise caution when deciding to disclose Information in these areas. To request removal of your personal Information contact us at support@fanthem.io. In some cases, we may not be able to remove your Information, in which case we will let you know if we are unable to do so and why.
With Your Consent. We may share Information consistent with this Privacy Policy with your consent.

Except as provided in this Privacy Policy, or as otherwise required by applicable law, we will not sell, trade, or disclose your Information we have collected without your consent.

COOKIES

We collect Information by using certain technologies, such as cookies, web beacons, and other technologies. Third party service providers, advertisers, and/or partners may also view, edit, or set their own cookies or place web beacons. The use of these technologies by such third parties is subject to their own privacy policies and is not covered by this Privacy Policy, except as required by law.

Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. Most web browsers automatically accept cookies. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting, you may be unable to access certain parts of our Services. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our website.
Flash Cookies. We may use local shared objects, also known as Flash cookies, to store your preferences such as volume control or display content based upon what you view on our site to personalize your visit. Third parties, with whom we partner to provide certain features or to display advertising based upon your browsing activity, use Flash cookies to collect and store information. Flash cookies are different from browser cookies because of the amount of, type of, and how data is stored. Cookie management tools provided by your browser will not remove Flash cookies.
Web Beacons. Website pages may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit us, for example, to count users who have visited those pages and for other related statistics (for example, recording the popularity of certain content and verifying system and server integrity). We also use these technical methods to analyze the traffic patterns, such as the frequency with which our users visit various parts of the Services. These technical methods may involve the transmission of Information either directly to us or to a third party authorized by us to collect Information on our behalf. Our Services use retargeting pixels from Google, Facebook and other ad networks. We also use web beacons in HTML emails that we send to determine whether the recipients have opened those emails and/or clicked on links in those emails.
Analytics. Analytics are tools we use, such as Google Analytics, to help provide us with information about traffic to our website and use of our Services, which Google may share with other services and websites who use the collected data to contextualize and personalize the ads of its own advertising network.

If you would prefer to opt out of cookies, it is possible to manage them by changing the cookie settings on your device in your browser settings. Existing cookies that have already been set can be deleted from your hard drive. You can also block some or all cookies. However, you should be aware that changes you make may cause you to lose some features and functionality of our Website or Services.

THIRD PARTY LINKS

Our Services may contain links to other websites or services that are not owned or controlled by us, including links to social media platforms, or may redirect you off our website away from our Services to other websites for information or other services. This includes links from advertisers, sponsors and marketing partners that may use our logo as part of a co-branding agreement or other similar agreements. These other websites may send their own cookies to you, independently collect data or solicit personal Information, and may or may not have their own published privacy policies. If you visit a website that is linked to our Services, you should consult that website's privacy policy before providing any Information.

This Privacy Policy only applies to Information collected by our Services. We are not responsible for the privacy and security practices of those other websites or social media platforms or the Information they may collect (which may include IP address). You should contact such third parties directly to determine their respective privacy policies. Links to any other websites or content do not constitute or imply an endorsement or recommendation by us of the linked website, social media platform, and/or content.

DATA RETENTION

We will retain your Information for as long as needed to provide you the Services, fulfill our obligations to you, or as permitted or required by law. If you wish to cancel your account or request that we no longer use your Information to provide you the Services, please contact us at support@fanthem.io. We will retain and use your Information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. In accordance with our routine record keeping, we may delete certain records that contain Information you have submitted to us. We are under no obligation to store such Information indefinitely and disclaim any liability arising out of, or related to, the destruction of such Information.

YOUR RIGHTS

Upon request, as set forth below and subject to certain exceptions and limitations and applicable laws, we will inform you of the existence, use and disclosure of your Information and will provide you access to that Information. To the extent other state laws provide users with additional data subject rights, those rights may be honored by us following proper authentication and verification.

We encourage you to review, update, and correct Information that we maintain about you, and you may request that we delete Information about you that is inaccurate, incomplete, or irrelevant. We may not accommodate a request to change Information if we believe the change would violate applicable law. To access, correct, or delete your Information, contact us at support@fanthem.io.

To the extent any European data protection laws apply, and we hold any of your "personal data" as defined in such laws (which may include some or all of your Information as defined in this Privacy Policy), and we hold such personal data in our capacity as a data processor as defined under those laws, you may request that we:

Restrict the way that we process and share your personal data;
Transfer your personal data to a third party;
Revoke your consent for processing of your personal data;
Provide you with access to your personal data;
Remove your personal data if no longer necessary for the purposes collected;
Update your personal data so it is correct and not out of date; and/or
Object to our processing of your personal data.

If you wish to object to the use and processing of your personal data or withdraw consent to this Privacy Policy, you can contact us at support@fanthem.io. Requests will be considered and responded to in the time-period stated by applicable law. Note, certain Information may be exempt from such requests. We may require additional information from you to confirm your identity in responding to such requests. You have the right to file a complaint with the supervisory authorities applicable to you and your situation, although we invite you to contact us with any concern as we would be happy resolve it directly.

CONSENT TO TRANSFER

Please be aware that Information, including personal data, that we collect will be transferred to, stored, and processed in the United States, a jurisdiction in which the privacy laws may not be as comprehensive as those in the country where you reside and/or are a citizen. We collect and transfer to the U.S. only Information, including personal data: with your consent; to perform a contract with you; or to fulfill a compelling legitimate interest in a manner that does not outweigh your rights and freedoms. We endeavor to apply suitable safeguards to protect the privacy and security of your Information and to use it only consistent with your relationship with us and the practices described in this Privacy Policy. We also enter into data processing agreements and model clauses with vendors whenever feasible and appropriate.

USE BY CHILDREN

Consistent with the terms and conditions of the Children's Online Privacy Protection Act (“COPPA”), we will never knowingly request, collect, use or disclose personally identifiable information from anyone under the age of 13. If you are under the age of 13, you must ask a parent or guardian to use our Website on your behalf. If we become aware that any person submitting information to the Website is under the age of 13, we will delete the account and any related information as soon as possible. If, at any time, a parent or legal guardian becomes aware that their child has provided us with Information without their consent or wishes to withdraw their consent to our use or maintenance of Information collected from their child, the parent or guardian should contact us at support@fanthem.io and we will promptly remove such Information from our database(s). Please note that we may request proof of identity and relationship to the child before doing so.

CALIFORNIA RESIDENTS

To the extent any California data privacy law applies, we will provide California residents with certain information upon request ("Data Subject Request"). This Privacy Policy outlines how California residents can receive the information and what you can receive. If you would like to submit a Data Subject Request, please email us at support@fanthem.io. If you choose to submit a Data Subject Request, you must provide us with enough information to identify you and enough specificity on the requested data. We will only use the information we receive for verification. We will not be able to disclose information if we cannot verify that the person making the Data Subject Request is the person about whom we collected Information, or someone authorized to act on such person's behalf.

If you are a California resident, you may submit a Data Subject Request to receive information about our data collection practices as it relates to your data. You may request information on the categories of personal information (as defined by California law) we have collected about you; the categories of data collection sources; any business or commercial purpose for collecting or selling personal information; the categories of third parties with whom we share personal information, if any; and the specific pieces of personal information we have collected about you. We will clarify whether the Information was collected and disclosed or simply collected and kept internally.

Please note that the categories of personal information and sources will not exceed what is contained in this Privacy Policy. Additionally, we are not required to retain any information about you if it is only used for a one-time transaction and would not be maintained in the ordinary course of business. We are also not required to reidentify personal information if it is not stored in that manner already, nor are we required to provide personal information to you more than twice in a twelve-month period.

You may request that we delete your personal information. Your deletion request should be submitted through a Data Subject Request. Subject to certain exceptions set out below we will, on receipt of a verifiable Data Subject Request, delete your personal information from our records and direct any service providers to do the same.

Please note that we may not delete your personal information if it is necessary to:

complete the transaction for which the personal information was collected;
provide a good or service requested by you, or reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform an obligation between you and us;
detect security incidents, protect against malicious, deceptive activity, and take all necessary and appropriate steps to mitigate current and future risk;
debug and repair internal information technology as necessary;
undertake internal research for technological development and demonstration;
exercise free speech, ensure the right of another consumer to exercise his or her right of free speech, or exercise another right provided for by law;
comply with the California Electronic Communications Privacy Act;
engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when our deletion of the Information is likely to render impossible or seriously impair the achievement of such research, provided we have obtained your informed consent;
enable solely internal uses that are reasonably aligned with your expectations based on your relationship with us;
comply with an existing legal obligation; or
otherwise use your personal information, internally, in a lawful manner that is compatible with the context in which you provided it.

We will not treat you differently because of your Data Subject Request activity. As a result of your Data Subject Request activity, we may not and will not deny goods or services to you, charge different rates for goods or services, provide a different level quality of goods or services, or suggest any of the preceding will occur. However, we can and may charge you a different rate, or provide a different level of quality, if the difference is reasonably related to the value provided by your personal information.

CHANGES TO THE PRIVACY POLICY

We reserve the right to change, modify or amend this Privacy Policy at any time to reflect changes in our products and service offerings, accommodate new technologies, regulatory requirements or other purposes. If we modify our Privacy Policy, we will update the Privacy Policy here and such changes will be effective upon posting. It is your obligation to check our current Privacy Policy for any changes.

CONTACT US

If you have any questions or concerns about our Website or the contents of this Privacy Policy, please contact us at support@fanthem.io.

By using our Website, you have consented to the collection, use and disclosure of your Information by us in accordance with this Privacy Policy.

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